Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, apply to your access to and use of treeservicetacomawa.com and any related website that links to these Terms (the "Website"). Please review them carefully, because they set out important rights and obligations.
If you use the Website, you accept these Terms. If you do not agree, do not access or use the Website. We may update these Terms or limit access at any time, with or without advance notice. Your continued use of the Website means you accept any changes. The Website is intended for users in the United States and its territories. You confirm that you are legally able to enter into this agreement and that you meet these requirements.
Our Privacy Policy describes how we collect, use, and share personal information and is part of these Terms. By using the Website, you acknowledge that you have read the Privacy Policy and agree to it.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers submit service requests to independent service providers that offer home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Deliver professional or home improvement services.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm whether providers comply with laws, permits, or licensing rules.
- Endorse or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
All use is at your own risk.
2. Form Submission and Contact Consent
When you send a form, you consent to our handling of your information as described in the Privacy Policy. You also expressly agree that we and Third-Party Providers may contact you by:
- Phone, including autodialed or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Consent is not required as a condition of purchase. You may opt out by following the instructions provided.
You agree that:
- Any information you submit is accurate and complete.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and satisfy all of the following:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have authority to bind that business.
4. License
We provide you with a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. Any rights not expressly granted remain with us.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in illegal activity.
- Scrape, hack, interfere with, or overload the Website.
- Collect user information for unsolicited outreach.
- Submit false or misleading information.
- Copy, monitor, frame, or alter Website content without permission.
- Reverse engineer the Website or bypass security features.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, and reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent and warrant that:
- You own the content or have permission to use it.
- The content does not violate any law or the rights of others.
We may use any feedback you provide without restriction or obligation.
7. Links and Third-Party Sites
Links to Third-Party Providers or outside websites are provided for convenience only. We are not responsible for the content, policies, or practices of those sites. Your use of any third-party site is governed by that site’s own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes shown on the Website are informational only and are not binding. Any agreement for services is made directly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to reach you using automated technology, including by phone or email. Consent is not required to purchase services. See Section 2 for information about opting out.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims arising out of or connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions where permitted.
11. Intentional False Information
If you provide false contact details or a false address, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or incorrect. We do not promise that all content is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions, including disclaimers and arbitration terms, continue after termination.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions do not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Breach of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send copyright infringement notices to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Your notice should include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to make the claim
False statements may create liability.
19. Electronic Communications
You agree to receive communications electronically, including by email or by notices posted on the Website. These communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Disputes are resolved through binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided through written submissions.
- No class actions or jury trials are permitted.
- The arbitrator’s decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Non-arbitrable disputes must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events outside our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the remaining provisions will stay in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
Third parties do not receive any rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
